Privacy Policy
Privacy Policy
This Privacy Policy governs your use of this site. By using this website you agree to be bound by our terms and privacy policy.
We at Atelier Wolff LLC, a California limited liability company, are committed to protecting your privacy and providing a safe and high quality online experience for all of our visitors. We use Personal Data (defined below) that we collect, receive and store about you when you use our website www.atelierwolff.com. You have the choice as to whether or not to provide or disclose Personal Data when you use our website. If you choose not to provide Personal Data when requested, you may still visit and use parts of our website but may not be able to access or use certain features, programs or services. Our website may contain links to third-party websites and services that we do not own or control and we are not responsible for their content or privacy practices and you use them at your own risk.
Information We Collect
We and/or our service providers collect Personal Data about you in order to provide our website or a service to you or because we are legally required to do so. The Personal Data includes but is not limited to:
Personal Information. This includes but is not limited to your name, address, telephone number or email address when you make an enquiry, purchase a product or service, respond to a survey. We will only request what information is required in order to enable us to provide what you have requested as well as comply with any legal obligations that may be involved in fulfilling your request.
Order and Billing information. We will track information about the products and services you ordered, at checkout you will be required to provide credit card or payment information including security codes, billing address to third party processors such as payment processors or merchant account processors. We try to the fullest extent possible to not retain this information, unless we are required to process a refund or become involved in resolving an error. Any Personal Data collected by third parties is subject to the third parties’ privacy policies, rather than this Privacy Policy.
Information Collected Automatically
Certain information on our site is collected automatically when you use our site. We may collect some or all of the following information.
Log data or activity information. The information inside the log files includes IP addresses, type of browser, ISP, date/time stamps, websites that you visit, carrier and country location and any other information your browser may send to us.
Cookies. Our website uses cookies in order to deliver a better experience for you. We may use cookies that are session based and persistent. Persistent cookies remain on your computer after you close your browser or turn off your computer and you may disable your browser’s ability to accept cookies. If you do this, you may not be able successfully to use all the features of the site.
Third Party Analytics. We may use third party analytics services (such as Google Analytics) to help us analyse the traffic on our site. These services help us evaluate visitor’s use of the website, including time spent on pages, which parts of the site receive the most traffic and geographic information about our visitors. By providing your consent to this Privacy Policy, you consent to the collection and review of Personal Data about you by these analytics providers in the manner described. For more information on Google Analytics please see http://www.google.com/analytics and for Google’s privacy policy, please see http://www.google.com/policies/privacy.
Other Third Party Tracking Tools. We may receive information from other parties such as Instagram or other third party social media or similar sites.
How We Use Your Personal Data
We may use your Personal Data in the following ways:
- To respond to your requests, provide customer service
- Process orders
- Provide you updates and promotional material you may have registered for
- Solicit your feedback, inform you about our products and services
- Provide, maintain, administer and improve our services and offerings
- Fulfill our legal and contractual obligations to you
How We Share Your Personal Data
We do not sell, lease, rent or otherwise disclose your Personal Data collected from our website to third parties unless otherwise stated below or with your consent.
When you purchase products and services on our website, your credit card company will retain certain information regarding your purchase. We will not otherwise provide any Personal Data to your credit card company without your permission. We use reasonable efforts to only engage with or interact with third party service providers and partners that post a privacy policy governing their use and processing of Personal Data.
In the event of a merger, sale of our business or change of control we may, as necessary, transfer or assign this Privacy Policy and any Personal Data to a third party buyer or transferee.
Under certain circumstances we may be obligated or compelled to disclose Personal Data: when required by to comply with applicable law, regulation, legal process or governmental request; or when disclosing such information is reasonably required to protect against harm Atelier Wolff LLC, its property, the Website, the safety of its visitors and the public.
Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet and electronic storage is 100% secure. While we and our service providers work with industry standard practices, we cannot guarantee the absolute security of your Personal Data while it is stored and being transmitted to/from us.
External Websites
We have carefully chosen third party vendors with whom we work. We do not control and are not responsible for these vendors and make no warranties or representations about them or other affiliates, business partners, sponsors or other websites we may link to from time to time. When using these websites, you are responsible for reviewing their privacy policy and terms of use applicable to each site.
Children
We are committed to protecting the safety and privacy of children who visit our website. Our site is not intended for children under the age of 18. By using this site, you are representing that you are at least 18 years old. We do not knowingly collect the Personal Data of children under the age of 18. If you are under 18, please do not give us any Personal Data. If you have reason to believe that a child under the age of 18 has contacted us and provided Personal Data, please contact us immediately so that we can identify that data and take steps to remove it. Please contact us at concierge@atelierwolff.com or alternatively at +1 650 248 3543.
California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, if you are a California resident you may request information regarding the disclosure of Personal Data about you by Atelier Wolff LLC to third parties for the third parties’ direct marketing purposes. To make such a request, email concierge@atelierwolff.com.
EU Visitors & the GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. It is our aim to take reasonable steps to allow you to correct, amend, delete or otherwise limit the use of your Personal Data.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you – whenever made possible you can access, update or request deletion of your Personal Data directly within your account settings. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification – you have the right to have your information rectified if it is inaccurate or incomplete.
The right to object – you have the right to object to our processing of your personal data.
The right of restriction – you have the right to request that we restrict the processing of your personal information.
The right of data portability – you have a right to be provided with a copy of the information we have on you.
The right to withdraw consent – you have the right to withdraw you consent at any time after Atelier Wolff LLC relied on your consent to process your personal information.
You have the right to complain to a Data Protection Authority about our collection and use or your Personal Data. For more information please contact your local data protection authority in the EEA.
Note that we may request that you verify your identity before we respond to the above requests.
Do Not Track Signals
Atelier Wolff LLC currently does not respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide visitors the ability to choose regarding the collection of Personal Data about their individual online activities over time and across third party websites or online services.
Changes to This Privacy Policy
We reserve the right, at our discretion, to change the terms of this Privacy Policy at any time. Changes in this Privacy Policy will be posted to this website and will be deemed to take effect immediately on posting to this website.